Retail & Consumer Products
Built to grow your retail and product brand.
Marketing, media, and technology in one in-house team for retailers, e-commerce, and consumer product brands. We drive traffic and sales, build a brand shoppers remember, and put the store, e-commerce, and reporting behind it. Since 2001, with offices in Melville, NY and Boca Raton, FL.
Two Sides of Growth
More first orders, more customers who come back.
Retail runs on both: new customers discovering the brand, and the loyal ones who reorder. We build for both.
Put the brand where shoppers buy.
Show up in search, social, and marketplaces, and turn discovery into the first order.
- SEO and shopping ads
- Social and influencer
- Marketplace and retail presence
Turn first orders into loyalty.
Email, SMS, and loyalty that bring customers back and raise lifetime value.
- Email and SMS flows
- Loyalty and rewards
- Reviews and referrals
Three Pillars, One Team
Everything a retail brand needs, under one roof.
Marketing, media, and technology that work together instead of in silos. No vendor handoffs, no finger pointing.
Marketing
Traffic, brand, and sales.
- Strategic Planning and positioning
- Branding and Identity
- Social Media, organic and paid
- Advertising and PPC
- Photo and video content
- Reputation and reviews
Media
Reach that drives sales.
- Long Island Wave audience
- Wave Expos experiences
- Owned channels and content
- Local and grand-opening marketing
- Partnerships and community
- Seasonal campaigns and promotions
Technology
Software behind the store.
- E-commerce and storefront
- Custom website
- CRM and customer data
- Email and SMS automation
- Reviews and reputation tools
- Reporting and dashboards
How It Connects
One system, from first click to reorder.
Your brand sets the standard and the plan. We carry it through marketing, media, technology, and the customer experience, all the way to every customer.
The same brand, the same standard, and the same tools, from first impression to every customer.
Local Market Intelligence
Built around the customers you want.
Even national brands win locally first. Your best customers cluster in markets, channels, and communities, and what wins in one is not always what wins in the next. We learn your audience first.
We work across the channels and partners where your customers already are, regionally and nationally.
Audience Mapping
We define who your ideal customer actually is in your market, not a national average.
Community and Local Partners
We work with local organizations, partners, and voices on the ground to reach people where they already are.
Local Media and Activations
Regional press, events, sponsorships, and our own Long Island Wave audience put your brand in front of the right market.
Message Tuned to the Region
Creative, offers, and channels are adjusted so each market hears something built for it.
Systems & Tools
The back end that turns visits into orders.
Growth breaks when your tools and data live in five different places. We build the systems that make the next step the easy path.
E-commerce Storefront
A store built to convert.
Customer CRM
Every customer and order in one place.
Email and SMS
Abandoned cart, winback, and flows.
Loyalty and Rewards
Reasons to reorder.
Reviews and Reputation
More five-star reviews in one place.
Reporting
See what drives revenue.
Who We Serve
Built for every kind of brand.
How We Work
Strategy first, then build.
Every piece is built with intention, tied to a goal and a number. No filler, no autopilot.
Map the Market
We learn your customers, your services, and where the gaps are.
Build the Plan
Marketing, media, technology, and systems on one roadmap.
Launch and Grow
We execute, measure, and scale what works.
Common Questions
Questions owners ask.
Do you work with single locations or multi-location groups?+
Can you handle our software and systems?+
Do you produce the photo and video content too?+
Do we have to use all three pillars?+
Do you work outside Long Island?+
Let's Talk
Let's grow your retail and product brand.
Book a call with a senior member of the team. We will share a relevant point of view for your business, whether you are one location or a multi-location group.